Our telephone lines are open 8:30am to 5:30pm

Surgery times for pre-booked appointments are as follows:

We offer appointments during extended opening hours on Monday, Wednesday and Thursday evenings from 6:30pm to 8pm.

These appointments are pre-bookable only.

Please note our telephone reception is not available during extended opening hours; the Out-of-Hours service deal with all telephone calls and visit requests made during these times.

The NHS Commissioning Board is responsible for the management of Out of Hours services. If you need a doctor and the surgery is closed, call 111.

Calls to the NHS 111 Service are free from landlines and mobiles.

NHS Walk-in Centres

These offer fast and convenient access to a range of NHS services including health information, advice and treatment for a range of minor illnesses (coughs, cold, infections) and minor injuries (strains, sprains, cuts).

They are open from early morning to late evening, seven days a week. Experienced NHS nurses run the centres, and you don’t need an appointment to be seen.

Our nearest centres are:

• Swindon NHS Walk-in Centre, Swindon Health Centre, Carfax Street, SWINDON, SN1 1ED.
  11 miles from Calne.
• Bath NHS Walk-in Centre, Riverside Health Centre, James Street West, BATH, BA1 2BT.
  16 miles from Calne.
• Bristol NHS Walk-in Centre, 35 Broad Street, BRISTOL, BS1 2EZ.
  25 miles from Calne.
• Salisbury NHS Walk-in Centre, Avon Approach, SALISBURY, SP1 3SL.
  27 miles from Calne.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In an emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.